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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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AROD

March 19, 2026

5  out of  5
rating by AROD
"Got me insurance when I needed it on time thank you 😊"
We responded:
"Thanks so much for the fantastic rating, AROD! We are so glad you had a positive experience with us here on State Farm Agent Michael Jones’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Michael Moen

March 17, 2026

5  out of  5
rating by Michael Moen
"Mike and his team are top notch. They are readily available and are always able to answer my questions when I call."
We responded:
"Hey Michael, good to hear from you and thanks for the review!! We really appreciate it and we appreciate your business!!"
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Nancy Harrison

March 10, 2026

5  out of  5
rating by Nancy Harrison
"Carrie at State Farm has assisted my mom with her business, home and auto insurance for many years, and always finds intelligent insurance solutions for life transitions."
We responded:
"Thank you for the amazing review, Nancy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kelley Snider

March 2, 2026

5  out of  5
rating by Kelley Snider
"Always professional when handling our auto and home insurance."
We responded:
"Thank you for your kind review of State Farm Agent Michael Jones’s Team. We appreciate it!"
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Deseri Whaley

March 2, 2026

5  out of  5
rating by Deseri Whaley
"The staff at Michael Jones State Farm are always friendly and knowledgeable. I’ve had all my insurance policies with them for over 10 years and have never had any issues."
We responded:
"Deseri, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Jones’s Team—we are always here to help!"
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Dennis Huang

February 24, 2026

5  out of  5
rating by Dennis Huang
"Sarah was awesome in providing me the information needed. Thank you!!"
We responded:
"Thanks Dennis for taking the time to give us a review!!"
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Dawn Arnold

February 18, 2026

5  out of  5
rating by Dawn Arnold
"Sarah is wonderful to work with. She is always knowledgeable and guided me to the perfect coverage for me."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Valerie Winingar

February 18, 2026

5  out of  5
rating by Valerie Winingar
"Sarah is always so polite and professional. She is always able to answer my questions quickly and efficiently. Always a pleasure to work with."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michael Jones’s Team here in Cape Girardeau . "
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Bob Myers

February 10, 2026

5  out of  5
rating by Bob Myers
"Always been the best...fast response, always gets the answers to my questions. Wouldn't use anyone else in my area!"
We responded:
"Thanks so much for the fantastic rating, Bob! We are so glad you had a positive experience with us here on State Farm Agent Michael Jones’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Michael Kight

February 5, 2026

5  out of  5
rating by Michael Kight
"Sarah always gets back to me promptly and makes time to answer any questions or concerns I may have. Very professional."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael Jones’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Cape Girardeau ."
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Gail Richmond

January 30, 2026

4  out of  5
rating by Gail Richmond
"Great communication, quick follow up and always easy to work with."
We responded:
"Thank you for your 4-star review! We are grateful for your positive feedback about State Farm Agent Michael Jones’s Team here at our Cape Girardeau office. "
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Jennifer Bell

January 29, 2026

5  out of  5
rating by Jennifer Bell
"Carrie has been so helpful she has gone above and beyond to help me. I was under a deadline and she got me thru what I needed"
We responded:
"Thank you so much for the 5-stars, Jennifer! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Abby Williams

January 28, 2026

5  out of  5
rating by Abby Williams
"Mike Jones and his staff have always been friendly and helpful! That is why we have done business with them for almost 3 decades!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Jones’s Team. "
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Debbie Atchison

January 20, 2026

5  out of  5
rating by Debbie Atchison
"Sarah has been amazing to work with! She’s always responses quickly! Each time I have called. she immediately provides what is needed. You can tell that she has amazing work ethics and she truly cares about her clients. I have recommended her to several of my friends and she has saved them money as well as provide excellent service for them too."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Cape Girardeau to know that you had such a wonderful experience with us here on State Farm Agent Michael Jones’s Team. Thank you so much for the 5-stars, Debbie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Jones’s Team anytime. "
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Pam Wilfong

January 16, 2026

5  out of  5
rating by Pam Wilfong
"Sarah was awesome to work with and very helpful... Michael Jones - State Farm has great service!"
We responded:
"Pam, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Jones’s Team here in our Cape Girardeau office. "
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Jason Woods

January 15, 2026

5  out of  5
rating by Jason Woods
"Very happy with this agent. He and his team are very quick to respond and are very willing to help instead of just telling me to call corporate. 5 stars."
We responded:
"Jason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mike Essner

December 30, 2025

5  out of  5
rating by Mike Essner
"Sarah Enderle is amazing. She returns your calls promptly and is always in a great mood you can almost feel her smiling over the phone. Awesome to work with."
We responded:
"Thanks Mike for the review and we agree, Sarah is amazing!!! Thank you for your business!!"
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Debi Freeman

November 21, 2025

5  out of  5
rating by Debi Freeman
"We have had Michael Jones -State Farm Insurance as our insurance company on all of our vehicles, our house and our camper, and we would recommend everyone who needs insurance to call them and talk to them!!!! Thank you Michael Jones and all of your employees for helping with all of our needs!!!!!"
We responded:
"Debi, thank you so much for the review!!"
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Scott Cates

November 18, 2025

5  out of  5
rating by Scott Cates
"Always friendly and responsive."
We responded:
"Thanks Cates for the 5 star review!! We really appreciate the feedback!! "
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Grace Marie

October 19, 2025

5  out of  5
rating by Grace Marie
"He is taking care of my renters insurance and I’m so grateful for him!!"
We responded:
"Hey Grace, you are more than welcome and thank you for the review!!"
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Dave Courvoisier

October 16, 2025

5  out of  5
rating by Dave Courvoisier
"Always responsive, courteous, and with the information and help I need.,"
We responded:
"Dave thanks for the very nice review!!! Its much appreciated!!!"
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Joe Public

October 15, 2025

5  out of  5
rating by Joe Public
"Everyone in the office is great. Claims are easy to maneuver. Carrie and Mike have been the best to work with!"
We responded:
"Thank you, Joe, so much for the review!! We always appreciate it when our clients take the time to drop us a review!!!"
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Charles Rivenburgh

October 13, 2025

5  out of  5
rating by Charles Rivenburgh
"Always pleasant and responsive to request for information. Helpful in finding ways to reduce our cost without sacrificing liabilities."
We responded:
"Hey thank you for taking the time and leaving us an awesome review! We all really appreciate it!!"
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Randy Grady

August 15, 2025

5  out of  5
rating by Randy Grady
"Excellent service by agent and assistants. Always responsive when calling the office for information."
We responded:
"Thanks Randy! We really appreciate the compliment!! "
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Ross Gartman

November 19, 2024

5  out of  5
rating by Ross Gartman
"Mike is a GREAT guy and cares about his customers. It’s always good to find a person you trust with your assets!!!!"
We responded:
"Thanks Ross!!! We really appreciate the great review!! "