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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Kight

Michael Kight

February 5, 2026

5  out of  5
rating by Michael Kight
"Sarah always gets back to me promptly and makes time to answer any questions or concerns I may have. Very professional."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael Jones’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Cape Girardeau ."
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Gail Richmond

January 30, 2026

4  out of  5
rating by Gail Richmond
"Great communication, quick follow up and always easy to work with."
We responded:
"Thank you for your 4-star review! We are grateful for your positive feedback about State Farm Agent Michael Jones’s Team here at our Cape Girardeau office. "
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Jennifer Bell

January 29, 2026

5  out of  5
rating by Jennifer Bell
"Carrie has been so helpful she has gone above and beyond to help me. I was under a deadline and she got me thru what I needed"
We responded:
"Thank you so much for the 5-stars, Jennifer! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Abby Williams

January 28, 2026

5  out of  5
rating by Abby Williams
"Mike Jones and his staff have always been friendly and helpful! That is why we have done business with them for almost 3 decades!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Jones’s Team. "
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Debbie Atchison

January 20, 2026

5  out of  5
rating by Debbie Atchison
"Sarah has been amazing to work with! She’s always responses quickly! Each time I have called. she immediately provides what is needed. You can tell that she has amazing work ethics and she truly cares about her clients. I have recommended her to several of my friends and she has saved them money as well as provide excellent service for them too."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Cape Girardeau to know that you had such a wonderful experience with us here on State Farm Agent Michael Jones’s Team. Thank you so much for the 5-stars, Debbie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Jones’s Team anytime. "
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Pam Wilfong

January 16, 2026

5  out of  5
rating by Pam Wilfong
"Sarah was awesome to work with and very helpful... Michael Jones - State Farm has great service!"
We responded:
"Pam, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Jones’s Team here in our Cape Girardeau office. "
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Jason Woods

January 15, 2026

5  out of  5
rating by Jason Woods
"Very happy with this agent. He and his team are very quick to respond and are very willing to help instead of just telling me to call corporate. 5 stars."
We responded:
"Jason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mike Essner

December 30, 2025

5  out of  5
rating by Mike Essner
"Sarah Enderle is amazing. She returns your calls promptly and is always in a great mood you can almost feel her smiling over the phone. Awesome to work with."
We responded:
"Thanks Mike for the review and we agree, Sarah is amazing!!! Thank you for your business!!"
Profile photo of Debi Freeman

Debi Freeman

November 21, 2025

5  out of  5
rating by Debi Freeman
"We have had Michael Jones -State Farm Insurance as our insurance company on all of our vehicles, our house and our camper, and we would recommend everyone who needs insurance to call them and talk to them!!!! Thank you Michael Jones and all of your employees for helping with all of our needs!!!!!"
We responded:
"Debi, thank you so much for the review!!"
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Scott Cates

November 18, 2025

5  out of  5
rating by Scott Cates
"Always friendly and responsive."
We responded:
"Thanks Cates for the 5 star review!! We really appreciate the feedback!! "
Profile photo of Grace Marie

Grace Marie

October 19, 2025

5  out of  5
rating by Grace Marie
"He is taking care of my renters insurance and I’m so grateful for him!!"
We responded:
"Hey Grace, you are more than welcome and thank you for the review!!"
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Dave Courvoisier

October 16, 2025

5  out of  5
rating by Dave Courvoisier
"Always responsive, courteous, and with the information and help I need.,"
We responded:
"Dave thanks for the very nice review!!! Its much appreciated!!!"
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Joe Public

October 15, 2025

5  out of  5
rating by Joe Public
"Everyone in the office is great. Claims are easy to maneuver. Carrie and Mike have been the best to work with!"
We responded:
"Thank you, Joe, so much for the review!! We always appreciate it when our clients take the time to drop us a review!!!"
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Charles Rivenburgh

October 13, 2025

5  out of  5
rating by Charles Rivenburgh
"Always pleasant and responsive to request for information. Helpful in finding ways to reduce our cost without sacrificing liabilities."
We responded:
"Hey thank you for taking the time and leaving us an awesome review! We all really appreciate it!!"
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Randy Grady

August 15, 2025

5  out of  5
rating by Randy Grady
"Excellent service by agent and assistants. Always responsive when calling the office for information."
We responded:
"Thanks Randy! We really appreciate the compliment!! "
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Ross Gartman

November 19, 2024

5  out of  5
rating by Ross Gartman
"Mike is a GREAT guy and cares about his customers. It’s always good to find a person you trust with your assets!!!!"
We responded:
"Thanks Ross!!! We really appreciate the great review!! "
Profile photo of Malorie Jones

Malorie Jones

October 30, 2024

5  out of  5
rating by Malorie Jones
"Sarah is so friendly, knowledgeable, and easy to work with! We are so thankful for her insurance services!!"
We responded:
"Thanks Malorie to take the time to leave us a review!!! We really appreciate your business and agree that Sarah is great!! "
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Jessi Leigh

October 28, 2024

5  out of  5
rating by Jessi Leigh
"Highly recommend! Staff is not top notch and very quick with communication. They are ao easy to work with and helpful to get us the best rates for our specific needs."
We responded:
"Thanks Jessi for the review!! We really appreciate it!! "
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Cary Harbison

December 20, 2023

5  out of  5
rating by Cary Harbison
"Thanks. Great agent to deal with."
We responded:
"Hey Cary, thanks for the review!! We appreciate your business!! Have a Merry Christmas and a Happy New Year!!"
Profile photo of Kevin Zuck

Kevin Zuck

November 17, 2023

5  out of  5
rating by Kevin Zuck
"I have been with Michael Jones as my agent for 10 years. He and his staff have always taken care of my issues within the day of contact or called everyday with updates to my problem. He and his staff are very courteous and professional in what they do. Hope to be with him and his staff for another 10."
We responded:
"Thank you Kevin for the awesome review!! Also, thank you for the many years you have been with us and trusted us with all your insurance needs!!"
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Taylor Herbst

October 31, 2023

5  out of  5
rating by Taylor Herbst
"Very helpful, always checking to be sure I’m getting all the discounts, and promptly respond to any questions"
We responded:
"Hey Taylor, good to hear from you and thanks for the review!! We really appreciate it!!"
Profile photo of Graesen Meystedt

Graesen Meystedt

October 26, 2023

5  out of  5
rating by Graesen Meystedt
"Been here along time and appreciate the honesty and kindness I’m always given!"
We responded:
"Thank you for the review!! We really appreciate it!!"
Profile photo of Brian Howard

Brian Howard

March 16, 2023

1  out of  5
rating by Brian Howard
"Do not use this insurance firm. I called left a message to get a home owners quote. Never called back. Called on 03/16/23 got hung up on because I asked if they were super busy giving qoutes. Called back and Carrie said I am sorry I don't know what happened. I said I know what happened I heard you hang up the phone. Very unprofessional"
We responded:
"Sorry Brian, I heard Carrie on the phone with you and she did apologize to you for getting disconnected. You weren't hung up on and Carrie is very professional and we get nothing but compliments on her. Sorry again for any inconvenience this caused you."
Profile photo of Keith Neal

Keith Neal

December 31, 2022

5  out of  5
rating by Keith Neal
"I have been with Michael Jones State Farm for many years now. I couldn't be happier with the service I receive from them. I don't feel like a stranger, when I call. They always have the answer for me and the very few times they may not have known the answer, they got back to me in a timely manner. If you are looking for an insurance agency with your best interests in mind, you will find in with Michael Jones State Farm."
We responded:
"Thanks Keith for the great review!! We really appreciate it and we really appreciate your business!!"
Profile photo of Kanel Baldwin

Kanel Baldwin

December 8, 2022

5  out of  5
rating by Kanel Baldwin
"To be perfectly honest, this car insurance company has been their for me throughout the time that I was/ and still a happy customer...Thank you and "Merry Christmas 🎅 🎄."
We responded:
"Thanks Kanel!! We appreciate your business and you taking the time to leave us a great review!!"